Hotspot Lending Program
Hotspot Lending Program
Getting free, unlimited internet access is easier than ever with GRPL’s hotspot lending program.
Hotspots allow GRPL cardholders to easily get online using a WiFi-enabled device such as a phone, tablet, or laptop. No library card? Apply for a card online.
Hotspots are available to check out from any Grand Rapids Public Library location. You must be 18 years or older and be a resident of Grand Rapids to check one out.
Guidelines
- Hotspots check out for 6 weeks, with 2 (3 week) renewals if there are not any holds on it.
- You can have only one hotspot checked out on your account at a time.
- Up to 10 devices can be connected to a hotspot at the same time.
- Hotspots can be picked up and returned to the Customer Service Desk at any Grand Rapids Public Library location.
- When picking up a hotspot, you must be 18 or older, have a valid GRPL card, and show a current photo ID with proof of address. You will need to sign a waiver the first time you check out a hotspot.
- Hotspots will be deactivated 72 hours after the due date.
- You will be held responsible for the full replacement cost of the hotspot ($95.00) if it is not returned within 30 days of the due date .
- Simple instructions are included with each hotspot.
Need assistance with your hotspot? Please check out our hotspot instructions.
FAQs
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Simple instructions are included with each hotspot.
Need assistance with your hotspot? Please check out our video tutorial, hotspot instructions, and troubleshooting tips. You can also speak with a staff member by calling 616.988.5400, option 4.
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You will be held responsible for the full replacement cost of the hotspot ($95.00) if it is not returned within 30 days of the due date .
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Hotspots will be deactivated 72 hours after the due date.
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When picking up a hotspot, you must be 18 or older, have a valid GRPL library card, and show a current photo ID with proof of address. You will need to sign a waiver the first time you check out a hotspot.
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Hotspots can be picked up and returned to the Customer Service Desk at any Grand Rapids Public Library location.
Sponsors
Special thanks to the Wege Foundation, the CDV5 Foundation, the Daniel & Pamella DeVos Foundation, and the Doug & Maria DeVos Foundation through the Grand Rapids Public Library Foundation for their support of this service.
