Contact Us

Contact Us


General – Share feedback or ask questions through our online form.
Website – Find an error on our site? See something that could be better? Let our web team know.
Suggest a title – Are we missing something? Suggest items we should buy for the library.


Ask a Reference Librarian – Send us your reference questions, including questions about the catalog, placing holds, or databases.

Ask the Grand Rapids History Center – Ask questions about finding information about local history, genealogy, photo archives, and furniture. You can also call our Grand Rapids History Center directly at 616.988.5400, option 3.

Ask Customer Service – Ask questions about your library account, bills, library cards, and overdue items. Remember to report a lost or stolen library card immediately.

You can also call us at 616.988.5400.


Board of Library Commissioners

Bob Adcock, Chief Financial Officer

Megan Biggins, Director of Public Services

Kenneth Dahlman, Facilities Manager

Natalie Drew, Director of Human Resources

John McNaughton, opens a new window, Library Executive Director

Ann Neff-Rohs, Director of Collections

William Ott, Information Systems Manager

Katie Zychowski, Director of Marketing & Communications

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