Technology & Public Computers FAQs

  • General Questions

    Yes. All GRPl locations offer free WiFi. The library’s public WiFi network is called ‘GRPL_Public’. Visit a staff member if you need help logging on.

    Please note that The Grand Rapids Public Library reserves the right to terminate network connections in accordance with Library policies and Federal, State and local laws.

    Yes. GRPL has public computers available at all locations. To use a computer, you need a valid library card. Temporary guest passes are available for users who are visiting from out of town or don’t have a library card. Computer sessions are limited to 1 hour at all branch locations and 2 hours at the Main Library.

    Your password is usually the last four digits of your phone number, unless you changed it to something else. If you forgot your password and need to reset it, visit this page.

    All public computers offer:

    • Microsoft Office including Word for word processing, Excel for spreadsheets, and PowerPoint for presentations. 
    • Google Chrome for web browsing.
    • A variety of other software for video viewing and other applications.

    Rules regarding access to the Grand Rapids Public Library’s computers, including the Internet and other electronic resources, in support of its mission can be found here.

    No, however, computer files can be saved on a USB Flash drive. 

    Headphones must be used to listen to audio. A patron may bring their own or are available while supplies last.

    Hotspots are available to check out from any Grand Rapids Public Library location. You must be 18 years or older to check one out. You can learn more here.

    You can! GRPL offers free printing, faxing, copying, and scanning services at all library locations. Stop by your favorite branch during open hours and visit our Customer Service desk to learn more. Services are free for the first 50 pages per week. After the first 50 pages, there is a fee of 15 cents for black and white and 50 cents for color copies/prints. Double-sided printing is considered two pages.