Technology & Public Computers FAQs

  • General Questions

    To access these services, you will need a library card or guest pass. A guest pass is provided to visitors who are not in our service area, are visiting from out of town, or are unable to obtain a library card. Ask a staff member for more information about guest passes on your next visit.

    Yes. All GRPL locations offer free WiFi. The library’s public WiFi network is called ‘GRPL_Public’. Visit a staff member if you need help logging on.

    Please note that The Grand Rapids Public Library reserves the right to terminate network connections in accordance with Library policies and Federal, State and local laws.

    Yes. GRPL has public computers available at all locations. To use a computer, you need a valid library card. Temporary guest passes are available for users who are visiting from out of town or don’t have a library card. Computer sessions are limited to 1 hour at all branch locations and 2 hours at the Main Library.

    Printing and copying services are free and are limited to 50 pages per week for library cardholders. Additional pages are $0.15 per page. Faxing and scanning services are free.

    Yes! Faxing, copying, & scanning services are currently free and are limited to 50 pages per week. To have your documents faxed, copied or scanned, speak with a staff member at any GRPL location.

    All public computers offer:

    • Microsoft Office including Word for word processing, Excel for spreadsheets, and PowerPoint for presentations. 
    • Google Chrome for web browsing.
    • A variety of other software for video viewing and other applications.

    Rules regarding access to the Grand Rapids Public Library’s computers, including the Internet and other electronic resources, in support of its mission can be found here.

    No, however, computer files can be saved on a USB Flash drive. 

    Headphones must be used to listen to audio. A patron may bring their own headphones or may borrow headphones while supplies last.

    No, the library does not carry hotspots at this time.

    Yes. GRPL offers printing, faxing, copying, and scanning services at all library locations through provided computers. 

    With our mobile printing services, you can print from anywhere and pick up your documents at any GRPL location. Learn more here.

    Services are free and limited to 50 pages per week. Services are free for the first 50 pages per week. Additional prints are $0.15 per page.