GRPL To Go: Pick Up Your Holds!

GRPL To Go is available at all library locations.
Pick up your library holds through our curbside service or walk up window. 

Follow these five steps:

1. Place a hold on the item you want.
There are two ways to place a hold: through your account on our catalog, or over the phone by calling 616-988-5400, option 4. Tip: have your library card on hand!

Need help placing a hold? Read here for more details.

2. Wait until you receive a notification that your hold is available for pickup.

3. Visit your pickup location during our open hours.

4. Call or text the library when you arrive.
Signs will be posted at each branch with the phone number to call or text. Please provide staff with your full name, library card number, and parking spot number or “walk up”.

It may take 10-15 minutes for staff to process your pickup request.

5. Staff will bring the item out to you.
Staff will bring the items out at the walk up window or place them in your trunk or the backseat of your vehicle. 

Additional services

• Library account assistance
• Free printing, copying, scanning, and faxing
• Book Bundles & Storytime Kits
• 24-hour WiFi outside all building locations
• MeLCat pickup & drop off
• Resume review service
• Ottawa Hills Hold Locker

Please note:

The service is for hold pickups or previously arranged print pickups only.

Your hold limit has increased to 25 items.

GRPL is currently increasing pick up time from 7 days to 14 days. All returned material is quarantined before returning to the collection. This may cause delays checking in material and fulfilling holds.

This service is for GRPL, KDL, and LLC patrons.

Let us know how the service worked for you.

If you have any questions, concerns, or feedback about the service please email custserv@grpl.org or call 616-988-5400, option 2.

GRPL Hours

GRPL To Go is available during open hours at all locations.

GRPL To Go – Instructional Video

Learn how to use GRPL To Go in this short video.

Subtítulos (CC) en Español.