Special thanks to the Grand Rapids Public Library Foundation for their support of this service.

Hold lockers are a self-service locker system that allows patrons to check out items they have placed on hold in a convenient, contact free method. GRPL’s hold lockers are available for use anytime at our Ottawa Hills, Seymour, and West Side branch locations.

Here’s how to use a hold locker:

  1. Place library materials on hold through GRPL’s online catalog or by calling 616-988-5400 option 4.
    You will be able to select your pickup location as Ottawa Hills hold locker, Seymour hold locker, or West Side hold locker.
  2. Wait until you receive a notification that your hold is available for pickup. When it is available, you will have six days to get your items before they are returned to the shelf.
  3. Go to the hold lockers location where you requested your items. Scan your library card or type in your library barcode and follow the directions on the screen. In order to pick up your holds from the locker, you must have your library card number with you.
  4. A locker will open and automatically check out your materials for you.
  5. Gather your items, close the locker door, and enjoy your materials.
  6. When you are finished with your materials, please return them to any GRPL book drop. Please do not put returns in the hold lockers.

When you are finished with your materials, please return them to any GRPL book drop. Please do not put returns in the hold lockers.

Frequently Asked Questions

Find answers to frequently asked questions and learn more about our Hold Locker service here.

Hold Lockers are part of GRPL to Go, our holds pickup service. 

Please note:

The service is for hold pickups.

In order to pick up your holds from the lockers, you must have your library card number with you.

Once your holds are ready for pickup, you will have 6 days to get your items before they are returned to the shelf.

Book Bundles, Hotspots, and MeLCat are not available for pickup using a hold locker.

Let us know how the service worked for you.

If you have any questions, concerns, or feedback about the service please email custserv@grpl.org or call 616-988-5400, option 2.

Accessible Lockers.

If you would like to request an accessible locker, please contact us at 988-5400 option 2 or custserv@grpl.org