CallUsis a free service designed to answer specific questions with brief answers, or to lead you to resources available through the Grand Rapids Public Library or the World Wide Web. Local history and genealogy questions should be directed to the Local History Department. Here are examples of the sort of questions we can answer through CallUs:

1. What is the medical dictionary definition of osteoporosis?
2. Who is the president of Steelcase?
3. Does company XYZ manufacture ball bearings?

There are other questions that are simply beyond the scope of what we are set up to do through CallUs. We can't answer questions like these:

1. I have little itchy red spots all over my legs. What could be the cause of this?
2. I need a list of all the officers at Steelcase.
3. I want a list of all the factories in the midwest that manufacture ball bearings.

Detailed or complex questions must be handled in person, with the help of a librarian in the library. For those who are unable to visit the library or need information service beyond what staff can offer the general public, the library provides a fee based reference service. Call our Reference Department at 988-5400 for more information.