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My name is:


*My e-mail address is:

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The following questions are asked for statistical purposes only:

*I am currently a Grand Rapids Public Library cardholder:
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Library Card Number: (if relevant to your question)


*My zip code is:

I need to know:

(Be as complete and specific as possible. Please include your library card number if you have questions about your holds, renewals, or checkouts.)

  

AskUs Email Reference is a free service designed to answer specific questions with brief answers, or to lead you to resources available through the Grand Rapids Public Library or the World Wide Web. All responses will be sent via e-mail. If you do not have an e-mail address and would like to obtain one, please see this list of free providers. Local history and genealogy questions should be directed to the The Grand Rapids History & Special Collections Department.

Here are examples of the sort of questions we can answer through AskUs:

  1. What is the medical dictionary definition of osteoporosis?
  2. Who is the president of Steelcase?
  3. Does company XYZ manufacture ball bearings?
There are other questions that are simply beyond the scope of what we are set up to do through AskUs. We can't answer questions like these:
  1. I have little itchy red spots all over my legs. What could be the cause of this?
  2. I need a list of all the officers at Steelcase.
  3. I want a list of all the factories in the midwest that manufacture ball bearings.

Detailed or complex questions must be handled in person, with the help of a librarian in the library.

For those who are unable to visit the library or need information service beyond what staff can offer the general public, the library provides a fee based reference service. Call our Reference Department at 988-5400 for more information.

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Page last updated: 01/24/07