One-on-One classes are a new program we have started to better help our patrons learn how to use computers. It is a way to get more detailed help on everyday questions without competing for an instructor’s attention. One of our knowledgeable library staff will be assigned to assist and answer questions.

These classes are available every Wednesday from 3:00-4:00pm Thursday6:30-7:30pm, but you have to register first! Patrons may sign up for one class a month and are asked to sign up (at most) 30 days in advance. Register by phone at 1-616-988-5400 or talk to the Reference desk on your next stop into the Main branch!

Currently we have classes in:

Basic computer skills
Word processing
Intro to E-mail
Basic Internet
Intermediate Internet
Google Essentials
Job Hunting Skills
Library resources
Database or Specialized Research

Things to better prepare yourself for your One-on-One session:

1. If possible, attend the full class first. I would recommend attending the regular class. Each of our subjects listed above are offered for an hour and a half session. This way you can use the One-on-One class as a kind of follow-up or review of the material already presented. The schedule for these classes can be found online here:

or at the Information, Reference, or Computer desks. If you are not able to attend the regular class that’s no problem! Some students prefer the individual format.

2. Be Prepared. When setting up patrons for classes, the computer desk will provide a laptop computer and a copy of the class outline. It would also be wise for students to bring a pencil and paper.

Another thing I would consider bringing to our classes would be your personal laptop computer. This isn’t a requirement as we will be happy to provide a laptop for the class. I only recommend this because it is sometimes easier to show you certain aspects of using your computer if we have your computer on hand. For instance, if you have questions about word processing we may use a different word processor than your home computer. Although most of the time the differences are small enough that it shouldn’t be a problem.

3. Q&A. Don’t be afraid to ask questions! The question unasked is a question unanswered. Personally before going to this sort of class I like to write a list of all of the things I want to know and all of the immediate questions I have. It is a good way to organize your thoughts and to keep from forgetting to ask.

We love a challenge so don’t be afraid to hit us with a hard one. If we do not know the answer we will try our best to find out.

Please give us at least 24 hours notice before canceling a session. Also be sure of a meeting time because more than one cancellation means that you won’t have access to One-on-One session registration for one year.

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